We understand that exchanges are sometimes necessary - sizing is not an exact science, so we made the process simple.
Before exchanging
Please reach out to us with any questions.
At this time, all international orders are final sale.
Nuudii System offers free standard shipping and free exchanges within the US. Please note we do not ship to PO boxes.
There are certain US territories that we are unable to ship to at this time.
International shipping will be charged to your total payment at checkout. You may choose from a number of shipping preferences.
Important -Your country may charge import duties/taxes & fees - we are not responsible for these fees.
We are not responsible for any abandoned or returned packages.
At this time, all international orders are final sale.
As long as your Nuudii System is unworn, unwashed & undamaged with original packaging and is returned within14 days of purchase, you may receive a refund to the original payment method,less a handling fee of $5 per product. Nuudii System reserves the right to refuse a refund or exchange based on the condition of the product being returned.
Refunds may take 2-3 weeks from the time you send the package until the warehouse receives and processes it.
Refunds can only be made to the original payment method, otherwise we will issue store credit.
Note - It may take up to 4 weeks to see your refund on your bank account.
At this time, all international orders are final sale.
In the case of a package that has been tracked as “delivered” or “lost" we are unable to take responsibility.
Please reach out to us with any questions.