USA Exchanges

We understand that exchanges are sometimes necessary - sizing is not an exact science, so we made the process simple.

1. Contact us at Curious@NuudiiSystem.com  within 14 days of receiving your Nuudii.
2. Please title your email “Web Exchange Request"  and we will send you a shipping label for your free exchange. We can only accept exchanges using our return label.
3. No complicated exchanges - Instead, we provide you with a one time exchange code once we receive your return. Use your exchange code to choose your correct size and color, with free shipping in the US. Please note, all exchanges are final sale.

Before exchanging 

• Please ensure your Nuudii’s are unworn, unwashed, and undamaged with original packaging, otherwise we are unable to accept your exchange.
• Use the resealable envelope you received with your original Nuudii for the exchange.
• After you ship the package back to us and it’s received in our warehouse, we’ll email your exchange credit. Use this to order your exchange.
• Remember - You must return your Nuudiis within 14 days to receive an exchange.
• Processing may take up to 2-3 weeks.
• All exchanges are final sale.

                                    Please reach out to us with any questions.

International Exchanges

At this time, all international orders are final sale.

USA Shipping

Nuudii System offers free standard shipping and free exchanges within the US. Please note we do not ship to PO boxes.

There are certain US territories that we are unable to ship to at this time.

International Shipping 

International shipping will be charged to your total payment at checkout. You may choose from a number of shipping preferences.

Important - Your country may charge import duties/taxes & fees - we are not responsible for these fees.

We are not responsible for any abandoned or returned packages.

                  At this time, all international orders are final sale.

Refunds USA 

As long as your Nuudii System is unworn, unwashed & undamaged with original packaging and is returned within 14 days of purchase, you may receive a refund to the original payment method, less a handling fee of $5 per product. Nuudii System reserves the right to refuse a refund or exchange based on the condition of the product being returned.

Refunds may take 2-3 weeks from the time you send the package until the warehouse receives and processes it.

Refunds can only be made to the original payment method, otherwise we will issue store credit.

Note - It may take up to 4 weeks to see your refund on your bank account.

Refunds International

At this time, all international orders are final sale.

Lost Packages USA & International 

In the case of a package that has been tracked as “delivered” or “lost" we are unable to take responsibility.

                                    Please reach out to us with any questions.