CONTACT US & FAQ

Check out our most frequently asked questions below!

Not finding what you’re looking for? Our team is here to help. Just send an email to Curious@NuudiiSystem.com, and someone from our team will be in touch within 24 hours.

SIZING

We’ve made sizing simple with our easy two letter size system.​ The first letter = your band size and the second letter = your “cup” size (we use the term “cradle”, because that’s what Nuudii does)!

For example, if you are a traditional 34C, your Nuudii size is MM.

To find your Nuudii fit, look for your traditional bra size on our Nuudii size chart ​here. Not sure of your bra size? No problem! When in doubt, we recommend sizing up. Our team is also happy to help you figure out your Nuudii size - email us at Curious@NuudiiSystem.com.

It’s depends on how much coverage and hold you're looking for. Select the smaller size for more hold and minimal coverage. Select the larger size for a relaxed hold and more coverage. When in doubt, size up!

Every woman is unique in size and shape, and each of us have different preferences. That said, Nuudii is not a bra and may fit additional sizes depending on what you and your boobs are looking for. Domestic customers can try the fit at home, and exchange or return within 14 days, as long as your Nuudii is unworn, unwashed, and in the original packaging.

Our Nuudii style experts are also happy to chat with you about any size or fit concerns, just email us at Curious@NuudiiSystem.com​

We're continuing to work on new developments so we can expand our Nuudii size range. If we don’t currently offer your size, we would love to hear from you! Please reach out to us at Curious@NuudiiSystem.com​ so we can know just what size you’re looking for.

Nuudii FIT

The Nuudii fit, feel, and function is different from a bra. Putting on your Nuudii just takes 3 simple steps - Set, Stretch, Forget.

1. Set the band straight around your body.
2. Stretch the fabric from the center (by your nips) outwards over each boob, allowing the fabric to hug your natural shape.
3. Forget that you’re wearing it!

Like a good pair of jeans, your Nuudii’s band will relax and become a bit looser as you wear it, providing you with optimum comfort. The band should be snug enough to stay in place on your body so your Nuudii moves ​with you while you take on the day.

Your Nuudii’s placement is super important - make sure the band is sitting mid-back and is evenly around the circumference of your body. If your straps still seem a bit too long, you can use your Nuudii Clip to shorten the straps. See how to use your Nuudii Clip here.

Nuudii is made from our featherlight 360 degree stretch fabric, which is 73% Nylon and 27% Spandex (100% Amazing).

Nuudii CARE

Caring for your Nuudii is just as easy as wearing it! Hand or machine wash your Nuudii in an enclosed wash pouch, so it doesn’t get caught or snagged on other garments. We recommend washing it in your black Nuudii wash pouch.

Nuudii loves earth-friendly detergents - that means no bleach!

To dry, hang - or better yet - machine dry at low temperature. Unlike bras, Nuudii can handle a little heat, has a memory and returns to its original form when dry.

Nuudii is strong but the fabric is not indestructible. With frequent wear, most people like to replace their Nuudii every 6 months to a year. Stay tuned for our Refresh & Repurpose program... coming soon!

To extend the lifetime of your Nuudii, we recommend washing it in the wash pouch. We also encourage removing your jewelry before putting on and taking off your Nuudii, to avoid snags.

ORDER CHANGES

If you need to make a change to your size, remove an item, or update your shipping address, please email us at Curious@NuudiiSystem.com​. We can't make any promises, but we will try our best to update your order. Unfortunately we cannot add items to an order after it is placed.

SHIPPING AND DELIVERY

Your order will ship within 7-10 days business days. Once shipped, domestic orders typically arrive within 4-8 business days, depending on your shipping location. International orders can take up to 3+ weeks to arrive. We ship from our warehouse based on Long Island, NY. Once your Nuudii ships, you’ll receive a shipping confirmation email with tracking and estimated delivery information.

We are seeing shipping delays related to COVID-19 restrictions. Please allow additional time for delivery.

Click on the tracking link within the email. From there, you’ll be able to see the tracking information and the current shipment status.

There are occasions when packages get stalled or are lost en route. Please check your tracking for the most up to date information. If there seems to be a tracking or delivery issue, please feel free to contact us at Curious@NuudiiSystem.com​.

Don’t forget to look inside your mailbox. Nuudii is crazy tiny, so it is often delivered in your regular mailbox. If you’re not seeing it there, not to worry! We find that in the majority of cases the package will turn up in just a few days. In the meantime, be sure to double check that your neighbors or doorman didn’t accidentally receive the package.

We are not responsible for lost packages that are marked as delivered.

We’re currently able to ship to 30+ countries! If you’re not seeing your country listed during the checkout process, please reach out to us directly at Curious@NuudiiSystem.com. We’re happy to see if your country can be added to the list.

International shipping costs will be charged to your total payment when submitting your order during checkout. You may also choose from a number of shipping preferences at that time. Please note that your country may charge import duties/taxes & fees, which will be owed upon receipt. We are not responsible for these fees.

RETURNS AND EXCHANGES

We understand that exchanges are sometimes necessary - sizing is not an exact science, so we made the process simple. Please see our Exchange Policy​ and contact Curious@NuudiiSystem.com to begin your exchange. Please note that all international orders are final sale.

Please contact us at Curious@NuudiiSystem.com. Our team is happy to help!